network managed services remote support tampa fl

Managed IT Services – Tampa, Brandon, Lakeland

When technology stops working, the losses start adding up, fast!

Our Remote Monitoring and Maintenance (RMM) alerts us to symptoms on your computers before a crash. And we have tools to clean malware, deploy patches, and schedule maintenance.

Without monitoring, businesses can have unexpected outages, sometimes bringing production to a screaming halt!

Our Goal: Minimize downtime and avoid outages.

At A Better Choice Network Solutions, instead of focusing strictly on repairing problems, we focus on prevention. Today, the biggest threat to your computer network isn’t a computer crash!

Remote Managed Services Provider (MSP)

Our managed IT services including remote support, monitoring and maintenance can save your business money in a variety of ways:

  • Costly repairs that could have been prevented
  • Loss of revenue during the outage
  • Trip charge for on-site tech support
  • Time and frustration having to wait for tech
  • Unexpected service fees and surprise repairs

Managing IT Keeps Your Business Moving Forward

Technology is a vehicle in your business that keeps your business moving forward or can bring everything to a halt when it stops working. Without remote monitoring and preventative maintenance, it’s like letting your car go without oil changes and scheduled service… the investment to properly maintain your vehicle is less expensive than paying for costly repairs as they come up which could have been prevented through proper service and maintenance.

The list below includes just a few of the hundreds of things we do to remotely manage, service and maintain your systems:

  • Tech Support
  • Server patches
  • Windows Updates
  • Virus Definition Updates
  • Install Drivers
  • Install Software
  • Server monitoring
  • Desktop monitoring
  • Off hours maintenance
  • Troubleshooting/problem resolution
  • Correct performance issues
  • Mobile device management
  • Remote wipe
  • Backup monitoring
  • Malware scans
  • Hard disk threshold monitoring
  • RAM scans
  • 30000 problem indicators

Common Questions about Remote Support and Managed Services

Absolutely! Before you hand over your keys to your network, you should not only sign, but insist upon a contract that outlines the agreed upon work to be performed, and the consequences of failure. Our managed services contract is utilized to protect both parties, and you should never allow anyone access to your network without understanding exactly what they are going to do with it.

Our remote support includes monitoring of over 30,000 alerts, problems, and performance measures. As a result, it would be very time consuming to list all of them here. Additionally, it includes patch management, antivirus and anti-malware scheduling and maintenance, backup verification, online ticketing and help desk access. However, it does not include a business continuity or cloud-based backup solution unless otherwise agreed upon. We also offer many options for cloud-based backup that are tailored separately based upon the needs of your business and your budget.

Of course! But know, in advance, that we primarily focus on eliminating downtime. There are plenty of computer repairmen out there, and we are very capable of repairing your computers. However, if we see that repairing your computer is going to be more costly (including the downtime) than replacing it, we are going to recommend that you replace it.

Because our pricing is based upon what needs you have, we would need to assess your network to answer this question. Due to the fact that we aren’t as expensive as hiring a full time IT employee, we are able to provide you with top notch service for a fraction of the cost.  We have a best practices model in mind for how to secure your network. Contact us to schedule an appointment so we can help you focus on your customers.


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    Prior to hiring A Better Choice Network Solutions in 2015, I was having real problems with my business server and workstations. My former computer repair company had sold, and I could not get the new company to return my calls or fix the problems I was having. The results of their assessment were worse than I had even thought. I had more than 50 critical and security updates that had not been done on my server, and it was infected with over 2000 different malware programs. I get a monthly report on the health of my network now, and the SPAM emails I was receiving and had to sift through have been almost entirely eliminated. In fact, the SPAM filter that they installed blocked over 12,000 SPAM emails in the first year, saving us a lot of time. I asked David to research a software purchase that I needed for my company, and he was able to get us a 60 day free trial. When the trial expired, he installed the same version for $800 less than the original retail price.

    Jay Horne
    Horne Construction, Winter Haven, FL

    Looking for a Managed Service Provider you can trust?